When a customer or delivery driver arrives to pick up a to-go order, the front-of-the-house experience must be quick and convenient. If it isn’t, customers end up waiting, people become frustrated, and food can quickly move from hot-n-delicious to cold and unappetizing. Operators are quick to plan for back-of-the-house inefficiencies, but what about up front? Download our infographic for a better understanding of what’s causing front-of-the-house bottlenecks for operators and how to get ahead of them.
